Terms & Conditions

1. Definitions

"Company," "We," "Us," "Our" refers to ethervaass, a business registered in Singapore.

"Client," "You," "Your" refers to individuals or organisations engaging our services or accessing our website.

"Services" refers to artificial intelligence development work, including natural language processing solutions, AI operations health checks, and recommendation engine development.

"Website" refers to https://ethervaass.top and all associated pages.

"Agreement" refers to these Terms and Conditions, along with any specific engagement terms established in writing.

2. Acceptance of Terms

By accessing our website, submitting enquiries, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must not use our website or services.

You represent that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If engaging services on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

3. Service Description

ethervaass provides professional artificial intelligence development services in Singapore, including natural language processing systems, AI operations auditing, and recommendation engine development. Services are delivered according to specifications outlined in individual engagement agreements.

Our website provides information about our capabilities, approach, and contact methods. We reserve the right to modify, suspend, or discontinue website features at any time without notice.

Service availability is subject to capacity and may be limited based on our current project commitments. We reserve the right to decline engagements that do not align with our expertise or values.

4. Engagement Terms

Services begin after execution of a written engagement agreement specifying scope, deliverables, timeline, and fees. These general Terms and Conditions supplement specific engagement agreements.

Project timelines represent estimates based on typical development patterns and assume timely client feedback and data provision. Actual timelines may vary based on project complexity and unforeseen technical challenges.

Changes to project scope require written agreement and may affect timeline and fees. We will communicate cost implications before implementing scope changes.

5. Payment Terms

Service fees are specified in individual engagement agreements and quoted in Singapore Dollars (SGD). Payment terms typically involve deposits before commencement and milestone payments during development.

Invoices are payable within 30 days unless alternative terms are specified in writing. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

All fees are exclusive of applicable taxes, which are the client's responsibility. We will itemise taxes on invoices as required by Singapore regulations.

Fees cover development work as specified in engagement agreements. Additional work requests outside agreed scope will be quoted separately.

6. Intellectual Property

Upon full payment of fees, clients receive ownership of custom code and models developed specifically for their project. This excludes pre-existing frameworks, libraries, tools, and methodologies that remain our property.

We retain the right to use general knowledge, experience, and techniques gained during engagements for future projects, provided we do not disclose client confidential information.

Clients grant us permission to use non-confidential project descriptions and outcomes as case studies in marketing materials unless specifically prohibited in writing.

All website content, including text, graphics, logos, and design elements, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during engagements. Confidential information includes technical data, business processes, project specifications, and any information marked as confidential.

We implement reasonable measures to protect client data and maintain confidentiality as detailed in our Privacy Policy and specific data processing agreements.

Confidentiality obligations survive termination of engagements and continue for a period of three years unless longer protection is specified in writing.

8. Warranties and Disclaimers

We warrant that services will be performed with reasonable care and skill consistent with professional standards. However, AI development involves inherent uncertainties, and we cannot guarantee specific performance outcomes.

Services are provided on an "as developed" basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for particular purpose, and non-infringement beyond our express warranties.

We do not warrant that AI systems will operate error-free, achieve specific accuracy levels, or remain effective indefinitely as data patterns evolve. Regular monitoring and maintenance may be necessary.

Website content is provided for informational purposes. We do not warrant accuracy, completeness, or currency of information and reserve the right to modify content without notice.

9. Limitation of Liability

To the maximum extent permitted by Singapore law, our total liability for any claims arising from services shall not exceed the fees paid by the client for the specific engagement giving rise to the claim.

We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, revenue, data, or business opportunities, even if advised of their possibility.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, telecommunications failures, or client-provided data issues.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or other matters where liability cannot be legally excluded.

10. Client Responsibilities

Clients agree to provide timely feedback, access to necessary data and systems, and decision-making input as required for project progress. Delays in client responsiveness may affect project timelines.

Clients are responsible for ensuring they have rights to data provided for AI development purposes and that such data does not violate third-party rights or applicable laws.

Clients must use our website lawfully and not attempt to interfere with website functionality, security measures, or other users' access.

Clients assume responsibility for implementing and operating AI systems we develop, including monitoring performance, addressing drift, and ensuring appropriate use within their organisations.

11. Termination

Either party may terminate an engagement according to terms specified in the engagement agreement. Termination typically requires written notice and settlement of fees for work completed.

We reserve the right to terminate engagements immediately if clients breach material terms, fail to make payments, or engage in conduct we reasonably consider harmful to our reputation or operations.

Upon termination, clients receive work completed to that point, subject to payment of fees due. Confidentiality obligations and intellectual property provisions survive termination.

We may suspend or terminate website access for users who violate these terms or engage in prohibited conduct.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Singapore. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of Singapore courts.

Before initiating formal proceedings, parties agree to attempt good-faith negotiation to resolve disputes. If negotiation fails within 30 days, either party may pursue legal remedies.

For engagements involving substantial value, parties may agree to arbitration under Singapore International Arbitration Centre rules as an alternative to litigation.

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Material changes will be communicated to active clients via email.

Continued use of our website or services after changes indicates acceptance of modified terms. If you do not agree with changes, you should discontinue use of our services.

Modifications do not affect terms of executed engagement agreements, which remain governed by the terms agreed upon at signing unless amended in writing.

14. General Provisions

Entire Agreement: These terms, together with specific engagement agreements and our Privacy Policy, constitute the entire agreement between parties regarding subject matter herein.

Severability: If any provision is found invalid or unenforceable, remaining provisions continue in full force and effect.

Waiver: Failure to enforce any provision does not constitute waiver of that provision or any other provision.

Assignment: Clients may not assign rights or obligations under these terms without our written consent. We may assign to affiliated entities or in connection with business transfers.

Notice: Notices should be sent to [email protected] or our registered business address. Notices are effective upon receipt.

15. Contact Information

For questions about these Terms and Conditions or to discuss engagement terms, please contact: